Switch Developer Documentation
  • Welcome
  • ⚠️Migration to Auth0
    • Overview
    • Status
    • Switch API
      • Client Credentials Flow
      • Organization Client
      • Token Endpoint
    • OpenADR 3 VTN API
      • VTN Credentials
      • Token Endpoint
  • Getting Started
    • Concepts
    • Guides
      • How to send readings
      • Market operations
      • Conditional agreements
    • Support
  • Switch API
    • Overview
    • Terms of Use
    • Authentication
      • Client Credentials Flow
      • Organization Client
      • Token Endpoint
    • Rate Limiting
    • Errors
    • API Reference
      • Market Zones
      • Products
      • Resources
      • Meters
      • Readings
  • OpenADR 3
    • Overview
    • Authentication
      • VTN Credentials
      • Token Endpoint
    • API Reference
      • Programs
      • Events
      • Reports
      • Subscriptions
      • Vens
    • Webhooks
      • Callback URL verification
      • Domain and IP addresses
      • Best practices
    • Payloads
    • Code samples
  • Libraries
    • .NET SDK
      • SDK Reference
        • IAuthService.Auth
        • IProgramsService.Programs
        • IEventsService.Events
        • IReportsService.Reports
        • ISubscriptionsService.Subscriptions
        • IVensService.Vens
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  1. Getting Started

Support

Learn how to get support from our team.

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Last updated 5 months ago

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As a general rule:

  • For Switch API specific questions, please send email to .

  • For general Switch platform support questions, such as organizations and accounts, and how to use the platform, please contact . You can also visit our documentation where you can find lots of information about the platform and how to use it.

In order to get the best help possible, please provide as much context and information as possible.

After sending your request, a member from our team will be in contact with you as soon as possible!

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switchsupport@eon.se
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